Jollyville sits between established residential streets, apartments, retail areas, and busy roads connecting northwest Austin and the surrounding communities. Homes can have several generations of lock hardware on the same property.
US 183, McNeil Dr, and neighborhood entrances can produce very different meeting points. For a roadside or parking-lot call, move away from traffic and describe exactly where the vehicle is parked.
When one key works in the knob but not the deadbolt, do not assume both locks are broken. They may use different keys, one cylinder may be worn, or the door may be placing pressure on only one bolt.
